Privacy Policy

Welcome to our website. We greatly appreciate your trust and thank you for using our services. This Privacy Policy is established to explain how we collect, use, store, and protect your personal information.

Information We Collect:
When you interact with our website, we may collect the following types of information:
- Personal Information: This may include your name, email address, permanent address, phone number, date of birth, and gender, depending on the specific purpose of collection.
- Account Information: We may require information about bank accounts or payment details when you make online purchases.
- Online Activity Information: This includes IP address, browser type, operating system, websites visited before and after using our website, and time of access.
- Service Usage Information: We may collect information about how you use our services, including transaction history, products or services purchased, preferences, and feedback.
Use of Information:
We use your personal information to:
- Provide Services: We use information to provide and maintain our services, including processing orders, providing customer support, and resolving issues related to our products or services.
- Communication and Notifications: We use information to communicate with you, provide important account-related information, and send notifications about products, services, promotions, or events.
- Customize Experience: We use information to personalize your online experience, including providing content, advertisements, and relevant information based on your preferences and interactions on our website.
- Research and Development: We may use information to improve our products and services, including better understanding customers and their feedback.
Information Security:
We are committed to securing your personal information through appropriate physical, technical, and managerial measures. We implement security measures to prevent unauthorized access, misuse, or disclosure of your personal information. We only allow specific personnel who require access to your information, such as employees involved in providing services or customer support.
Use of Cookies and Tracking Tools:
Our website uses cookies and similar tracking tools to collect information about your online activities. Cookies are small text files containing unique identifiers stored on your browser. Tracking tools may collect information such as IP address, browser type, operating system, and interactions with our website.
Information Sharing:
We do not sell, rent, or share your personal information with any third parties unless consented by you or required by legal obligations. We may share personal information with our service partners such as shipping providers and payment processors to fulfill our services and process your transactions.
External Links:
Our website may contain links to external websites or third-party payment methods. We are not responsible for the content or privacy policies of these websites or services.
Privacy Rights and Choices:
You have the right to:
- Access your personal information and request to view, modify, or supplement it if necessary.
- Withdraw consent for the use of your personal information at any time.
- Adjust cookie settings in your browser to refuse cookies or be notified when cookies are sent.
- Request the deletion of your personal information from our system.
Contact:
If you have any questions or requests related to this Privacy Policy, please contact us through the following information:
- Email at info@southwall.vn
- Phone at +84 937 32 68 66
- Or regular mail at: Southwall Vietnam Co., Ltd – 194A Ly Thanh Tong Street, Hiep Tan Ward, Tan Phu District, Ho Chi Minh City, Vietnam.

We reserve the right to make changes to this policy. All such changes will be reflected on this web page.